DTDC Courier & Cargo — Delay in Shipment Delivery

Address:

Rajkot Gujarat 360001

Hi I have submitted pickup and drop facility request for courier containing laptop on 6th Jan 2020 through MyDTDC application. Tracking ID id #F30099874. It was picked up on same day. Origin address is of Rajkot Gujarat 360001 and Delivery address is of Porbandar Gujarat 360575. Usually shipement for the same distance delivered in 1 day. But I am observing unnecessary delay in delivery. Inspite of provding correct delivery address they mistakenely tried to deliver at the origin address. Online customer support also not resolving issue even after so many follow up. I need this courier as early as possible at Porbandar. Since 5 days it is stuck at DTDC Rajkot courier office.