DTDC Courier & Cargo — Delayed delivery and no response from customer service

Hi sir,

There is no proper response from dtdc Triplicane dtdc Chengalpattu. And dtdc customer service team. I have sent medicine's on 23rd May and I was informed it will be delivered in 1 to 2 days. But till now it has not been delivered. There is a medical emergency and we need the package asap Also nobody is aknowledging where the package is, and when it will be delivered.
Consignment number is v62162476. My phone no. Is [protected]. Request your to please help me

Thanks
Syed khader