I had a order to be delivered on 23/05/2022 through DTDC. It had reached the near franchise ( DTDC MASTER FRANCHISE PALLIKARANAI) on the same day at 11 am . It’s just less than 1 km from my office address where it had to be delivered. I had called the Chennai office regarding this and they had promised delivery within 6 pm. I waited in the office for more than the specified time and even though they failed to deliver the parcel. When they got the number and called the nearby franchise, the agent speaks so rudely. I want compensation from the company on this and request you to close such franchises.
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