I had a order to be delivered on 23/05/2022 through DTDC. It had reached the near franchise ( DTDC MASTER FRANCHISE PALLIKARANAI) on the same day at 11 am . It’s just less than 1 km from my office address where it had to be delivered. I had called the Chennai office regarding this and they had promised delivery within 6 pm. I waited in the office for more than the specified time and even though they failed to deliver the parcel. When I got the number and called the nearby franchise, the agent speaks so rudely. I want compensation from the company on this and request the Chief Post Master General of the state to close such franchises.
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