DTDC Courier & Cargo — Delivery not made according to agent's assurance even after taking payment.

Where the hell is my package? V89520642. I paid for express delivery and I even don't the the correct tracking status. This is not acceptable. If it is not delivered by today I will take action on DTDC. This was urgent delivery and agent assured me of delivery by today. But the package is still in intransit status. How much time does it takes to go from Pune to Sangli. If it is not delivered by today night I will take this matter to concerned government department.
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