DTDC Courier & Cargo — Delivery Service

Address:

503217

DTDC officer had called me on Saturday[protected] and asking me come to his office and collect it. I live in Balkonda, Nizambad-503217. I ordered a personal item and I gave my home address (8-27, Pochamma Gally, Balkonda, Nizambad, 503217). The DTDC office is not Balkonda (503217), it is in Muphkal (503218, His home town). He is always asking the customer to come to Mupkal (503218) and collect the parcel from office. Previously, I got a parcel from my office and I had to go to Mupkal (503218) to collect. Last time, I was fine with his reason (Since lockdown is being implemented, he is unable to do the parcel). Now lockdown is lifted, still he is asking the customer to come to office and collect parcel. If the office is in Balkonda (the address I gave), I can go and collect it. He is having the office on Balkonda address but, the office in Mupkal (503218) which is not correct. I request the DTDC officials to consider my complaint and take the necessary action.

Note: Office address is Balkonda but, it is operated from Mupkal. In this case, I don't know which pincode I can provide. For now, I am providing Balkonda (503217) adddress but, the office is not in this area. Please check this and kindly do the needful.