DTDC Courier & Cargo — Demanding money on prepaid orders

Address:Lethapora Pampore Pulwama

DTDC has converted a prepaid order into cash on delivery so the agent has demanded cash of Rs 100/= even the payment of the order was done in prepaid mode.

The next order was not delivered and I got an SMS on 9.9.2021 that the item has been delivered successfully but no one either contacted me or delivered any order.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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