DTDC Courier & Cargo — Did Not receive my package

Address:

H.no 65,Trinetra enclave,chipiyana buzurg,gautam buddha nagar

Hi, this is Pravesh kumar.

I have to receive books from IIM Lucknow on 18th of April, but i haven't got my books.
I received message of out of delivery on three different days & every day there is a different reason for not delivering. Like - door locked, address wrong or I refused to take delivery.

the interesting part is they never contacted me on those days