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DTDC Courier & Cargo

DTDC Courier & Cargo — Docket not delivered after 4 days and also not traceable

Docket no H21282247. booked on 9th Nov 2020 at Hyderabad for Aurangabad. Online status shows update only as on 10th Nov 2020. Today is 14th Nov and no data available. Costumer care has no details of where the docket is.
Which courier service takes over 4 days to deliver a docket from Hyderabad to Aurangabad.
This is the worst service ever experienced.
Can DTDC atleast trace where the docket is.
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