DTDC Courier & Cargo — Document sent not delivered but status shows delivered

Address:

201308

This is to bring to your notice that i had sent documents twice using your service from pune - pisoli area:
1. The document was to be delivered in mumbai at s. P. Jain global management - not delivered (P[protected]
2. Document was to be delivered to jre group of institutions in greater noida but that too was not delivered (P[protected]

The bills given were also not completely filed by the person who came to collect the documents. When asked to send me a snapshot of the receipt page to know who received it at both the places they said they will get back but didn't call back or take my calls after that. What does this show? You guys are not reliable at all.

Both the times i was told the status is delivered, while i checked with institutes and was informed the documents had not been delivered. The people who communicated with me were sunil and ashraf ([protected]).

It is unacceptable and disgusting that you'll collect money from the customers and the package while the delivery is not done. Your company should be black listed and not allowed to trick or cheat customers.

Very annoyed with your service as these documents were very important for me. I will never recommend your service to anyone known to me.

Prof. Punam agarwal