Oct 24, 2017
Updated by girish chengati Below is the email trail where I am frequently chasing for update but no response.
From: Girish C <girish.[protected]@
gmail.com>
Date: Sat, Oct 14, 2017 at 4:24 PM
Subject: Re: D35330629
To: subhasish.[protected]@dtdc.com, DTDC_MARUNI <marunji.[protected]@fr.dtdc.com>, [protected]@dtdc.com, roopa.[protected]@dtdc.com, [protected]@dtdc.com, raichur.[protected]@fr.dtdc.com, "Ranjeet Kumar Mishra (ASM-Pimpri)" <ranjeet.[protected]@dtdc.com>, "MOUMITA SANYAL (MGR CSS-Pune)" <[protected]@dtdc.com>, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, CSS.[protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com
Please go thru the below mails send to various ID and people but no action taken so far
On Sat, Oct 14, 2017 at 4:14 PM, Girish C <girish.[protected]@
gmail.com> wrote:
This is really annoying no one is responding to the concern. Can any one help to get the compensation against loss of my delivery?
Thanks
Girish
On Sat, Oct 7, 2017 at 5:26 AM, Girish C <girish.[protected]@
gmail.com> wrote:
Any updates? I am really frustrated now ...
Thanks and Regards
Girish Chengati
On Sep 27, 2017 14:07, "Girish C" <girish.[protected]@
gmail.com> wrote:
All
Any updates? I need compensation for the loss of delivery.
Thanks and Regards
Girish Chengati
On Sep 24, 2017 19:13, "DTDC_MARUNI" <marunji.[protected]@fr.dtdc.com> wrote:
Dear Ranjeet sir,
already send mail To customer support ID but not support
Please check my last mail
Said Shipment booked on 26AUG2017
>
> but till time not Delivered .
>
> Please Delivered on urgent Basis now
>
> & Update Status on System
>
> Delivery Add is
>
> To
> MR CHANDRAKANT MANNOLLI
>
> HO NO 10-2-65/2
>
> MAKTHALPET NEAR KUMBAR ONI
>
> RAICHUR PIN NO 584101
>
> MOBILE NO [protected]
Thanks & Regards,
Madhukar
PF 988
On 23/09/2017 5:51 PM, Ranjeet Kumar Mishra wrote:
Dear Bhaskar,
Kindly provide detail of shipment on urgent basis.. To customer support I'd..
Regards,
Ranjeet
On Saturday, September 23, 2017, MOUMITA SANYAL <[protected]@dtdc.com> wrote:
dear ranjeet,
ask booking cp to provide content and packing details to :
[protected]@dtdc, com mail id .
regards
Moumita Sanyal
Email:[protected]@dtdc.com Web:-www.dtdc.com
Phone No:[protected] Extn no: 13/14
Regional CSS Manager
S.No.79/1, Dighi, Pune - Alandi Rd, Dighi, Pune - 411015
On Fri, Sep 22, 2017 at 10:17 PM, Ranjeet Kumar Mishra <ranjeet.[protected]@dtdc.com> wrote:
Dear Roopa,
Kindly support, customer is too hyper.
Regards,
Ranjeet Mishra
Assistant Channel Manager
DTDC Express Limited
PCMC, Pune,
Cell - +91 [protected]
On Wed, Sep 20, 2017 at 9:55 PM, Girish C <girish.[protected]@
gmail.com> wrote:
Please help to get compensation against the loss due to the non-delivery of my parcel.
On Wed, Sep 20, 2017 at 9:08 PM, Girish C <girish.[protected]@
gmail.com> wrote:
On 26th august 2017, my consignment (# d[protected] was booked at dtdc express ltd, mankar chowk, wakad, pune 411057.
I was assured that the parcel would reach the destination by 31st august 2017. But till now it is not yet delivered to the destination. I am not getting any response from dtdc for the consignment status.
There was no follow-up or call back arranged in-spite of leaving my details behind.
Pathetic service….. I am deeply disappointed with your services. I expect the compensation against the non-delivery of parcel on time.
Thanks
Girish
[protected]
On Wed, Sep 20, 2017 at 7:22 PM, DTDC_MARUNI <marunji.[protected]@fr.dtdc.com> wrote:
-------- Forwarded Message --------
Subject: Re: D35330629
Date: Wed, 20 Sep 2017 15:17:45 +0530
From: DTDC_MARUNI <marunji.[protected]@fr.dtdc.com>
To: [protected]@dtdc.com <[protected]@dtdc.com>, raichur.[protected]@fr.dtdc.com, branchblr.[protected]@dtdc.com, gulbargasf.[protected]@fr.dtdc.com, branchblr.[protected]@dtdc.com, BM HUBLI <bm.[protected]@dtdc.com>, dppickup.[protected]@dtdc.com, BRANCH BLR HUBLI <branchblr.[protected]@dtdc.com>, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com
CC: MOUMITA SANYAL (MGR CSS-Pune) <[protected]@dtdc.com>, Team Lead General PUNE <tlgen.[protected]@dtdc.com>, Ranjeet Kumar Mishra (ASM-Pimpri) <ranjeet.[protected]@dtdc.com>, CM Tathawade <cm.[protected]@dtdc.com>
> Dear Sir/madam
>
> Said Shipment booked on 26AUG2017
>
> but till time not Delivered .
>
> Please Delivered on urgent Basis now
>
> & Update Status on System
>
> Delivery Add is
>
> To
> MR CHANDRAKANT MANNOLLI
>
> HO NO 10-2-65/2
>
> MAKTHALPET NEAR KUMBAR ONI
>
> RAICHUR PIN NO 584101
>
> MOBILE NO [protected]
>
>
>
> Thanks & Regards,
>
> MADHUKAR
>
> PF 988
>
On 16/09/2017 5:03 PM, DTDC_MARUNI wrote:
> Dear Sir/madam
>
> Said Shipment booked on 26AUG2017
>
> but till time not Delivered .
>
> Please Delivered on urgent Basis now
>
> & Update Status on System
>
> Delivery Add is
>
> To
> MR CHANDRAKANT MANNOLLI
>
> HO NO 10-2-65/2
>
> MAKTHALPET NEAR KUMBAR ONI
>
> RAICHUR PIN NO 584101
>
> MOBILE NO [protected]
>
>
>
> Thanks & Regards,
>
> MADHUKAR
>
> PF 988
>
--
Thanks and Regards,
Girish
--
Thanks and Regards,
Girish
--
Regards,
Ranjeet Mishra
Assistant Channel Manager
DTDC Express Limited
PCMC, Pune,
Cell - +91 [protected]
Dec 03, 2017
Updated by girish chengati To: CM Tathawade <cm.[protected]@dtdc.com>, subhasish.[protected]@dtdc.com
Cc: MOUMITA SANYAL <[protected]@dtdc.com>, Ranjeet Kumar Mishra <ranjeet.[protected]@dtdc.com>, "Bodhisatya Bhattacharya (ACM Pune)" <[protected]@dtdc.com>, CUSTOMER SUPPORT <[protected]@dtdc.com>, [protected]@consumerredressal.com, Icrpc India <icrpc.[protected]@
gmail.com>, DTDC_MARUNI <marunji.[protected]@fr.dtdc.com>, css.[protected]@dtdc.com, roopa.[protected]@dtdc.com, raichur.[protected]@fr.dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, BRANCH BLR GULBARGA <branchblr.[protected]@dtdc.com>, gulbargasf.[protected]@fr.dtdc.com, BM HUBLI <bm.[protected]@dtdc.com>, dppickup.[protected]@dtdc.com, BRANCH BLR HUBLI <branchblr.[protected]@dtdc.com>, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com, [protected]@dtdc.com
Mr. Yogesh,
I haven't yet received any updates on my loss of product nor even a courtesy call from you or your company. It's more than 3 months now.
Thanks
Girish
[protected]
On Sat, Nov 25, 2017 at 12:21 AM, Girish C <girish.[protected]@
gmail.com> wrote:
I have handed over my parcel along with the delivery charges to DTDC's care to deliver it to the destination on time. I have also completed necessary formalities with the forms while handing over the product. However, after several followups in last 3 months it was confirmed that the consignment is lost by DTDC. I wonder why it's not insured and it's DTDC who has to compensate my loss because of negligence in delivery.
-
Girish
[protected]
On Fri, Nov 24, 2017 at 3:33 PM, CM Tathawade <cm.[protected]@dtdc.com> wrote:
Dear Madam,
if any update on the case please provide status.
cc- Dear Mr. Girish we are are trying to help you but you are again and again put the CMD sir mail id, please notice that
1) your shipment is not insured at all as you already know this fact still we are trying to help you
2) the customer is not allowed in official mail id but due to franchisee mistake you are in official mail id so please bear with us & follow corporate guidelines.
please i request you once again please follow the guidelines of corporate mail & be assure that we are going to solve your problem at any cost.
On Wed, Nov 22, 2017 at 10:28 PM, Girish C <girish.[protected]@
gmail.com> wrote:
Any updates? 12 days completed
Thanks
On Fri, Nov 10, 2017 at 10:17 AM, CM Tathawade <cm.[protected]@dtdc.com> wrote:
Dear Mr. Girish,
Please submit the claim form to booking franchisee as early as possible, claim form already given to booking franchisee.
THANKS AND REGARDS,
YOGESH TORAWANE
CME TATHAWADE
On 09-Nov-2017 9:58 pm, "Bodhisatya Bhattacharya (ACM Pune)" <[protected]@dtdc.com> wrote:
Dear Mr. Girish,
I am marking my manager to get in touch with you.
On Thu, Nov 9, 2017 at 9:11 PM, Girish C <girish.[protected]@
gmail.com> wrote:
Can you please revert to the below email?
Thanks
Girish
On Mon, Nov 6, 2017 at 8:41 PM, Girish C <girish.[protected]@
gmail.com> wrote:
I haven't yet received any response. Am I going to get compensation against the loss or not? 😠
On Sat, Nov 4, 2017 at 8:44 PM, Girish C <girish.[protected]@
gmail.com> wrote:
Please see the below response from DTDC customer support. My consignment is lost, how irresponsible service. The response is received after two months continuous follow-up.
I expect compensation against loss of my consignment without further delay.
Regards
Girish
[protected]
On Fri, Nov 3, 2017 at 3:37 PM, [protected]@dtdc.com <[protected]@dtdc.com> wrote:
Dear Sir/Madam,
Greetings of the day!
This is an auto case closure update for the case number 09030256.
We deeply regret to inform you that Consignment number D35330629 has not been traceable yet . Our sincere apologies for the non delivery of the shipment & any inconvenience caused.However our quest will continue to locate the same. But in the interest of time, to take further decisions at your end, we are declaring the shipment as lost in transit .
Should you need any other assistance regarding the shipment D35330629, please write back to us with your specific requirement.
Thanking you,
Rimpa Paul Social CO
DTDC Customer Support Team
