| Address: | DTDC office, Kundalahalli, Bangalore | | Website: | www.dtdc.in |
This is in reference with a courier that was delivered from bangalore to bhagalpur. I booked the courier at kundanhalli, bangalore branch on 26 september 2020. As the laptop was getting couriered, they told that special care will be taken and fast and safe delivery would be taken. Even the sticker of fragile item was stuck on that. On top of that the laptop was delivered in a damaged condition. The screen of the laptop is damaged and it is no longer useable. There is a complete crack on one side of the laptop with big dent and internal parts exposed. When i talked to the dtdc manager of bangalore he said they could not help on this. This is a very unprofessional behaviour and special care should have been taken to send laptops. I want complete refund for fixing my laptop.
Consignment number: v59134470
Please may i request you to look into this matter urgently and process my claim.
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