DTDC Courier & Cargo — DTDC tracking shows address as being incomplete or wrong

Address:Nutan Pally, Suri, Birbhum, West Bengal, India, 731101

I was supposed to receive some important packages through DTDC. Today (20/10/2020), they updated the consignment status, claiming that because the address is wrong or incomplete, the product is undelivered. They didn't even bother calling to confirm my address, which is particularly unacceptable. Now the delivery is going to be delayed. This is very disappointing from DTDC. Horrible service.

Tracking ID: K35478911

Address:
Debarnab Chatterjee
C/o Dibyendu Chatterjee
Nutan Pally (Near Nutan Pally Durga Mandir)
Suri
Birbhum
West Bengal
India
PIN: 731101

I hope to receive my consignment at the earliest.
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
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