DTDC Courier & Cargo — Extraordinary delay in delivery of package

Address:

K-17, Panchasayar, Kolkata 700094

A consignment bearing No. K26572059 was despatched from Sainthia (West Bengal) on 20/10/2020. As per tracking results, the package is lying with your Taratala Office (Kolkata) and I have not even received a phone call as to the reasons of this being undelivered. We are a small business house and we and most of our clients use DTDC as our preferred courier service. It normally takes 2-3 days to reach my place from Sainthia. I fail to understand the reason for such inordinate delay. Please initiate action to send the package to me.

Yours Sincerely
Nita Mandal
for Shilpa Niketan
K-17, Panchasayar
Kolkata 700094
Ph : [protected]