DTDC Courier & Cargo — Extrem delay

D58773385
Sent from Bhubaneshwar on 17th October, reached Pondicherry on 22nd. 10 calls from the sender. Then as a receiver I called today 29th October, to express my extrem disapointment. I was told by a lady who speaks very well English, "if you want your parcel today, come to our office to collect it."
This is a shame for a reputable courier company to behave like this.