Tracking no B76626412, which was supposed to be delivered by 3rd or 4th feb by DTDC mathikete ( Rajajinagar Franchisee) is not yet delivered.
Inspite of numerous complaints to dtdc Customer Care center and emails... My parcel is still missing. This is just Irresponsibility on part of national Courier service DTDC.
IF YOUR STAFF IS SO LAX, STOP SAYING - TRUSTED Company ' JUST DOES. NOT SUIT FOR THE SERVICES BEING PROVIDED BY THE SO CALLED TRUSTED COMPANY
Dtdc Mathikere has the guts to tell me to ask the sender to send me the parcel once again... Oh is it... What exactly that means... Instead of taking responsibility for their lax in service, tell me what to do.
And these arent valuables which can be insured. They contain vital Information, which is lost...It was sent because we trusted your company to provide good services and what happens the package is lost in such a way that it cant be traced from 5 mnths... BRILLIANT!!!
TO TOP IT EXECUTIVE CALLS AND SAYS WE WILL SEND YOU FIR COPY... OH REALLY!!!
INSTEAD OF RUNNING IN CIRCLES AND GIVING ME ALL SORTS OF CRAP EXPLANATION... JUST HUNT DOWN MY PARCEL AND DELIVER IT TO ME...
DTDC TIME TO HAVE SOME FACE- SAVING ACTION. Was this information helpful? |
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