DTDC Courier & Cargo — I have not received my shipment event after 2 months

Address:

DTDC

Tracking number x67720705
I have raised more than 100 complaints since last week but dtdc customer care is hopeless.
My shipment arrived to rajajinagar facility in blr on 31st july.
Until 2nd sept, i did not get the courier delivered. Whenever i called, they blamed less staff due to corona. I obliged.
On 2nd september, finally after a month, the order was out for delivery!
After a while that day, i got a message saying the order was delivered, but i didn't receive the delivery at all!

This is an highly careless process followed by dtdc, and the customer care doesn't seem to take it seriously. My order is been delivered to some person called kriti. And no one knows who it is.

Dtdc is fraud, i need my shipment!