Hi sir,
My consignment number H99184610. A draft was sent from tirupati to hyderabad to yashoda hospital. The courier person had miscommunication with security and stated address correct and person not found and sent back the consignment to tirupati.At tirupati when a person went to collect they are stating consignment is missing . There was no call to the mobile number provided on consignmentt to confirm with person .this is such an irresponsible act from dtdc. Pls confirm in future to customers that u will never call to customers to deliever, if person not found at address the consignment will be returned.pls improve ur servises
In the first place if was not delivered at hyderabad and second when it was sent back they are not able to deliver at tirupati. My friend went 3 times to ur office they are stating still looking.. what an irresponsible servise...
If things continue in same way ur businness may be un trouble.pls takecare
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