DTDC Courier & Cargo — invalid consignment number

Consignment no k35084343,
Has been generated @ur end while a parcel was booked by
Priyojoner priyadarshini boutique
On 8th september 2020, at kolkata baranagar branch for d address given below
To sarmistha bansal
House no 1397, greenpark residents welfare society, sector 16, faridabad 121002, haryana
Mobile no [protected]

But even after 24 hrs of booking, d parcel cannot be traced using d consignment no issued by dtdc... Its displaying an error msg 'invalid consignment no'.

Hope u will do d needful @the earliest and oblige
Thank you