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DTDC Courier & Cargo

DTDC Courier & Cargo — M97409623 consignment number

Since yesterday my consignment is out for delivery but is not getting delivered. On 17th September, 2020 it was updated on the website that door was locked or office was closed. This is entirely false. The shipment address is residential and we were at this address the entire day. Why was such a false updating done? Next day again it was out for delivery but was not delivered. What kind of service is this company providing to the customers.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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