DTDC Courier & Cargo — Missing package

Address:

Lucknow Transport Nagar ranch, C515, Opp - Parking No. 09 Transport Nagar - Lucknow - U.P

Date of incident: 15 June 2022

Consignment number: G91129629

Tracking number:[protected]

Reference number: BF2305

Package booked on: 31 May 2022

Incident details

Booked 5 packages for Lucknow on 31 May 2022 from Yelahanka New Town, Bengaluru. Arrived at Lucknow on 5 Jun 2022. Received on 15 Jun 2022 after numerous complaints and follow-ups (Ticket no. 2999635). However, I have only received 4 packages. The 5th package is still missing.

Called customer service multiple times. Every time I talk to customer care, they repeatedly say that my complaint is being escalated to the highest level They have no clue as to where the missing package is.

Desirable resolution: Deliver my 5th package.