DTDC Courier & Cargo — My consignment deliver to wrong pincode

My consignment no - d86579421 dispatch from jammu
dated[protected] sender mention wrong pincode 211018 correct pincode id 211019.
Your dtdc office in prayagraj pincode 211018, a employee call and ask money to pay link on my moblie [protected] .
They call a fraud to ask atm pin number.
I dont give pin no he told i not deliver your consinment to your address. He tourcher many time from calls.
I request you to deliver my consignment at my address mention on consignment and i give money by hand your courier boy.