| Address: | G123 Beside SBH Bank, Prashant Hills, Gachibowli, Telangana 500032 |
I am expecting a parcel from Surat and it was booked on 19th May with an AWB number A49433249. The parcel has reached nearest Gachibowli master franchise on 21st May but it has not been delivered to me. The status is showing "Not delivered" due to incorrect address, where I have already confirmed with the customer care that the address provided was correct. I never got a call from the delivery person to clarify any doubts regarding the address, if they had any.
The franchise has a terrible service which I was not aware of and I only came to know after I read a bunch of negative reviews on Google. The number provided is also switched off. While they charged 90 rupees for this delivery, the service is utterly pathetic. Either they should take customer service responsible or shut down the franchise rather harassing people in this way.
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