DTDC Courier & Cargo — my product was misdelivered and got damaged

Hi i sent saree to my friend for her birthday saree was delivered to wrong address first and the product was theft by some one and they have kept another product inside and sent parcel again to my friend address

The saree was changed dtdc is completely responsible for my loss.. The product worth rs 1000

To:
Chinni sumalatha
W/o chinni srinivasarao
Chinni complex
Door no.31-389
Oill mills road.
Addanki. 523201
Prakasam dt a. P
Ph no.[protected], [protected]

Sent from selam elampillai

Track number c77349428

The destination was wrong also cover was opened and again they have put tape on the cover.

Dtdc has to replace the money

We bad.. And unsecured courier.. Stealing customer products
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Case no.09087334 cons no.V40951761 regret to inform till date i have not recd any feedback from your team very redeculous service shipt dated 18/10/17 till date doc not recd by recepient. Can any in one explain...????

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