DTDC Courier & Cargo — no progress in this issue

Dear sir
We booked a consignment at DTDC jalandhar to Dr. Cv Raman University Bilaspur Kota, Chattishgarh with consignment no: Z48069541 on 8th SEP'2020.till today there is no progress in this issue.we made many attempt, but no action was taken.after many remainders.the DTDC employee replied that the case is under vegilence investigation.we waited couple of months.now there is no mails.No status updates.Hence I request you to attend the case and resolve the issue.
Consignment details:
Degree Documents, 500 Rs Demand draft
name:-arun kumar
contact:-[protected]
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