DTDC Courier & Cargo — Non delivery of parcel and misbehave by your executive

Address:

Avtar Singh (Mob: 8368410656) Vill: Bhadal, PO: Bhawarna, Tehsil: Palampur, Distt: Kangra (HP) PIN COD: 176083

My relative has booked a parcel (Containing medicine) form beas (Amritsar) on 14.9.2020 under no. Z42307700 for palampur (Pin code: 176083). It is sorry to say that the said parcel is not delivered so far. Although a massage was received on 17.9.2020 at 16:57 containing smile code 5436. Today i dialed a no. [protected] and enquire about my parcel. He told me after 5 minutes you will receive call and the will told you. No call was made till 10 minutes. I again called on [protected], again he told me to wait. After some time i received a call from [protected] and i told him about my parcel. He told me your parcel is hold due to address problem and you have to register case with a fee of rs. 10-, i refused to deposit rs 10 because of i have alredy submitted all dues. He (Mr. Deepak was there he misbehave me and abuse me saying "(Motherchod parcel nahi lena kya). I m a senior citizen 65 years of age. He dont know how to talk with a costumer. He should not be there who behave like this." my parcel may please be delivered immediately, otherwise a claim for rs. 5000/- may please be made at the earliest. Avtar singh