DTDC Courier & Cargo — Not delivered Yet

My package with tracking number D94598605 has been booked on 12th October 2020 from Mumbai to deliver it to Kolkata with proper address and phone number (also mentioned on the parcel). The packet has been there in Kolkata Main branch (Bypass branch) since 19th October. After 2days of no movement Today i.e 22nd October finally it was Out for delivery.
I was waiting the whole day and now in the tracking status it has been updated as "NOT DELIVERED- Restricted Entry(OTR).
This is a horrible experience. It's been 11days already. At the time of booking earlier I was assured that it will get delivered within 7 days.
At the time of booking already I had added that it is very urgent. I want to get my parcel delivered asap.
Would never thought it would turn into such a worst experience.
Already waited a lot and tried contacting Support team through phone calls and emails but everything is in vain.
No one even bothers to reply on top of emails. I request your team to look into this issue on a very urgent manner.
Contact email id : [protected]@gmail.com
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DTDC Courier & Cargo customer support has been notified about the posted complaint.
Oct 23, 2020
Updated by chanbane
Kindly look into this concern
Oct 27, 2020
Updated by chanbane
Still no response from any of the concerned team member.
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WHat was reason for the Not Delivered Restricted Access status?

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