DTDC Courier & Cargo — Not delivering the product and opened the envelope without my concern

Address:

Hotel Polo Towers, Agartala

I have booked some shipment worthy 180/- charged by DTDC Agartala GB Bazar branch on 28/09/21...after lodging my complain today this branch return me the packet stating that the shipment for me from Shillong whereas I had booked very very important documents to releasing the salary of some staffs and instead of delivering the same the shipment was returned to me today and the packet was torn & opened...for this negligence my staffs are suffering for monitory crunch...and really this is not expected from DTDC to high charge and such low poor unprofessional services.