DTDC Courier & Cargo — Not doing door delivery

Address:

Suprabhath vadakkayil house ,Farook college p.o Kozhikode, Kerala ,673632

I had a courrier sent from wynad kerala (from aswathi ganga, jayaraj mandir, muttil p.o wayanad)on 25/8/2021 to anooja k suprabhath vadakkayil house thirichilangaadi, Farook college p.o Kozhikode .. when the courrier reached the dtdc courrier facility Ramanattukara, they called me asked me to come and pick it up..they told me that they won’t be doing home delivery..if they are not doing home delivery, they’re not supposed to take the order..the guy who called me kept on insisting me to come and pick up the courrier.