DTDC Courier & Cargo — Not handing me my parcel even after they have it | |||
I have received a parcel from jbl store through dtdc, but due to diwali festival i wasn't available for which i get a call from dtdc. I clearly mentioned that i wont be able to collect the parcel for next 8-10 days for which in reply the dtdc person told me to drop a message regarding the same so that he will keep the parcel aside and i can collect the parcel whenever i am available. But today i went to collect the parcel the female available at the desk asked me about the courier number which i was not having as the parcel person didnt gave me that information. So, i requested her to check the parcel by name but she denied to do so. I gave her that parcel person's contact number and name and she talk with the guy and also told her the location where the parcel is kept. But she was so lazy to find my courier and denied to give me the parcel and told me to come later. Very poor service to customer. Was this information helpful? | |||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
worst service in my life i have ever seen
last time delivery man said i will no come to ur floor come down the buliding and collect ur parcel
this time parcel is already 6 dayz delayed and they said collect it frok our branch offfice and we will not deliver
tone and way of talking was worst