DTDC Courier & Cargo — Office assets not delivered

Hi
I have booked for the office assest from Lucknow to pune via DTDC courier service
Complete address were given alongwith mobile number of the receiver as well as the sender
Now the status it is reflecting as incomplete address or wrong cir
What I am supposed to do now. It's an office asset
D89045668

I have raised the complaint but there is no response
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