DTDC Courier & Cargo — Packet stolen | |||||
We send several couriers through DTDC everyday. On Dec 23rd I sent a packet from Haridwar to Meerut. I didn't get any update on the packet till 27th Dec inspite of making several calls to local as well as regional office. So finally I had to go to the local DTDC office and inquire about the packet. The person in charge at DTDC office agreed to show us the CCTV footage of the day when packet was dispatched. In the video we could see the packet being stolen by one of DTDC employees at other branch. Name of the person who was caught steeling the package is Sunil who was employed at the Rishikul branch of DTDC in Haridwar. The person caught in the video was then talked to by the DTDC manager and he admitted to steeling not only that package but several other packages in the past. This packet was very important for us as it contained several samples that were to be used for manufacturing. This incidence has caused severe damage to our organization. Was this information helpful? | |||||
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DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||||
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+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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My document was couriered from Kolkata as on 29 dec 2016 which was very important। I am submitting a photo copy of receipt