DTDC Courier & Cargo — Packet. was delivered in torn condition. DTDC Staff raise their hand to resolve the issue. Seems some staff had open and try to st

Address:

701/A-5, MAYA GARDEN CITY, CDG-AMBALA HIGHWAY, NAGLA ROAD

DTDC Docket No"
From: Zirakpur to DHANODI/Jhalawar 326001 (Rajasthan)

We have delivered the Commercial Packet for delivery to local Agent in Zirakpur vide DTDC Lite #T 11303749# dt 12.03.2022
Packet. was delivered in torn & opened condition.
DTDC Staff raise their hand at destination to resolve the issue. Seems someone from DTDC or its associate staff must have open the packet and try to steal the items. Since they are expensive spares, same was open the packet and some items were missing.
The matter was to the notice of the local agent and share the Video and picture. However there is no response so far.
Please advise what to do and how to recover the loss.