DTDC Courier & Cargo — Parcel delivered at wrong address

Address:

Dwarka delhi

My father booked a parcel( containing medicine for my gynecological issue, which need to have without delay) from lucknow to dwarka sector10, but dtdc has delivered the parcel at pnb branch. Dtdc has not even bothered to make a call to receiver. It's very bad about dtdc. I have a doubt that my medicines misplaced. It's really very costly as well as its cost my health due to delay in having medicine on time.
I request to authority arrange to deliver my parcel at right place immediately, else I have to go with legal procedure.