DTDC Courier & Cargo — Parcel not deliver to address

Address:

New area Nutan Nagar Gaya Bihar Pin :823001

Hi,
My Consignment Number : UC[protected]IN is not deliver my address DTDC guys(Mobile Number [protected]) called me, collect your parcel from DTDC office when I asked him why he said we are not delver and his behavior is very bad and unprofessional. When we are reach DTDC office near Head Post Office Gaya Bihar, he taking Rs.20/- extra for without given any services just like a fraud .Please look into this matter and take a action.

Thanks
Jay Kant Kumar
[protected]
Gaya Bihar
Pin: 823001