DTDC Courier & Cargo — Payment Scam

I've booked a delivery with DTDC on 31st October with a 2% career coverage on the package value. On a total, I've been charged a total amount of 2230rs.

Docket Number: V90672988
Delivery Charge: 1250
Career Coverage: 980

The next day I came to know that my pacakge wasn't insured but the DTDC team has collected the career coverage payment. When questioned the concerned executive regarding this matter, he couldn't provide a proper answer.
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