DTDC Courier & Cargo — Product Missing

We booked online pickup from Delhi to Arani, TN. The weight of the package was 30kg when they picked it from the Location. But when we received at the Arani Branch it says 25.8kg. We asked about the change in weight, they answered saying it was booked at 25.8kg and we were shocked hearing it and didnt receive the parcel from them. It's been few days and we don't even have a proper portal to complain or any proper response from them as well. Booking id :#D77542259
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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