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DTDC Courier & Cargo

DTDC Courier & Cargo — Product not delivered but received message that shipment is delivered

My company sent me a parcel with company's property and some confidential info in it as a Priority delivery. It was shipped from Pune on 14th July ad reached Raipur on 16th July. After 16th July there is no update on it, neither received any answer from customer service.

Today(22nd July 2021) I received message that it is out for delivery however did not received any call or text from delivery agent. Right now received message that it has been delivered. How unprofessional is this. And no one from DTDC is ready to help.
Please help me.
Tracking number: X34934237
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    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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