| Address: | 411032 | | Website: | www.dtdc.in |
A consignment reached pune and was out for delivery on 11/07/2016 consignment no. M34835828. Today is 15/07/2016 and i am filing a complaint as i have still not received the parcel. I have been following up patiently with the viman nagar branch ph no [protected] for the last two days, when they kept on saying that we are following up, we have handed over the parcel to the lohegaon branch and they are not answering ph calls. After being patient for so many days, today i called them up and a woman who ans the ph says we have given it out from our end what do we do its with lohegaon branch. Is dtdc viman nagar and lohegaon two different companies??? Later when i asked to spk to a manager... She passed on the ph to a man.. Who called himself the branch manager, no etiquette to talk to cust... Was not even ready to give out his name, later after threatening to file complaint with higher authority he said his name is chandrashekhar. Explaied him what the issue is, he had no answers... Called 2-3 ppl and said will chk and get back and had the audacity to hang up the call. This is the kind of service a co like dtdc is providing. This is so much of harassment. Their customer care numbers are unanswered, so are the head office nos for bangalore. What am i supposed to do... My parcel worth of more than rs 3000 is missing...!!! Was this information helpful? | 
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