DTDC Courier & Cargo — Product not home delivered

Address:	NO 1, Sujin Complex, Old theater Jn, Marthandam, Tamil Nadu 629165
Website:	NO 1, Sujin Complex, Old theater Jn, Marthandam, Tamil Nadu 629165

On 4th June my parcel was shipped in DTDC courier service from Hyderabad. It got reached in destination DTDC office on 13th June and I got call from that office to get my parcel. Destination office is 10 KM apart from my home. So I asked them to deliver it in my home as there is no vehicle service available for me now to get it due to lockdown. They said they can't deliver it and they asked again to get it from office. Again I refused to get it from office so they said if you want home delivery then wait for 3 more days. They said like we can't deliver one or 2 parcel to a particular location, we will deliver only if we have more parcel to deliver to your particular location.I can't understand why are they doing this. After 3 days they said I need to wait for 2 more days if I want Home delivery. So however I went to Destination office and bought that parcel as it was an emergency for me. Worst service ever.