DTDC Courier & Cargo — Product Undelivered

Anton_zac

Jun 30, 2021

Address:

DTDC Madurai Main Branch , Virattipathu branch

This is my consignment number -U60195231.
Nearly two months i am tracking. I didn't receive my parcel but they updated in the tracking site as "Successfully delivered". I didn't receive any call. After I raised service request, the customer care person gave the branch details. When I checked with them, they told they sent back to the main branch due to Covid lockdown and mobile no missing in the to address. And main branch people updated as Delivered. Two weeks i am checking with Customer care people, they simply saying it is delivered.

I didn't receive my parcel. Could you please check.

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DTDC Courier & Cargo customer support has been notified about the posted complaint.

Jul 01, 2021

Updated by Anton_zac The issue is not resolved. I didn't receive my parcel.

This is contact no i got it from customer care support.
Virattipathu branch contact no -[protected].
I checked this branch. They informed it is sent for return and not delivered.
But in system it is updated as Delivered.