DTDC Courier & Cargo — Product was delivered in unauthorized hands.

Address:

tarapur, boisar, palghar, maharashtra. 401506

They didn't inform me that my parcel will be delivered that day, they didn't call me to inform me that product is delivered. they delivered the product in the hand of a person I don't know. my product was so expensive that I would have to bear so much cost and emotional breakdown.
the product must be put in an authorized hand. I am filing the complaint about the inconvenience I faced, the irresponsible behavior of the staff, and possibility of the disclosing information in the package that could have caused me harm.