DTDC Courier & Cargo — Refusing the delivery by Arrogant Franchisee for Just 4.5 KM

Address:

DTDC Courier, Opp. Menino Trade Centre, Royal Tower, Ponda Goa, Contact: 7276096192

It is very disgusting, in spite of knowing the Parcel is very important, a 4.5 KM delivery is refused by the Franchisee agent who threatens to return the parcel. The franchisee behave so rudely and Ordered in a loud tone to collect from Office, between 3 to 5 PM only. The sender will not aware of this, and sends the important Parcel by spending hard earn and precious time for the consignment, the DTDC franchise dictates h own terms and brutally returns the important parcels or orders to the customer to collect during office hours availing the half-day leave. Surprisingly DTDC's own officers and Panaji Goa office supports such activity without understanding the interests of their customers. Please refer to Ticket No #4728100. I have a strong complaint against Ponda Goa Franchisee, who has spoken with rough language and denied delivering the Parcel for just a 4.5 KM distance.