DTDC Courier & Cargo — Reimbursement Request for Damaged LED TV Received via DTDC Courier-D73484183

Dear DTDC Courier Customer Service,

I hope this email finds you well. I am writing to report a significant issue with a recent delivery I received through your courier service. My tracking number is D73484183.

Unfortunately, upon receiving the package, I discovered that the LED TV inside was severely damaged. The screen is cracked, and there are visible signs of mishandling during transit. I have attached several images of the damaged TV for your reference.

As this TV was a valuable purchase, I am extremely disappointed by the condition in which it arrived. I kindly request reimbursement for the full amount of the TV as soon as possible.

I understand that accidents can happen during shipping, but I trust that your company will take responsibility for this matter and promptly provide the reimbursement to remedy the situation.

Please let me know the procedure for initiating the reimbursement process and any further steps I need to take from my end.

Thank you for your attention to this matter, and I look forward to your prompt response.

Sincerely,
SUNNY RAJ
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