DTDC Courier & Cargo — Returned parcel

Address:	760001
Website:	[email protected]

A parcel in the name of me ''Pooja More'' was registered on date 22.10.16 from panipat with consignment no. Z06574617. It was ought to reach berhampur by 27th october. but was by mistake forwarded to chennai instead. n reached berhampur on 3rd november that too after complaining about it in berhampur branch. and as i was out of station n the parcel delivery was too late so i told the person concerned over phone to return it.
but the thing now is that it havent reached the origin yet. neither the office staff of Berhampur (Orissa) branch are responding to our complaint. rather they are just yelling on us when asked about it. and according to a staff member the parcel is still there in the berhampur branch only. The Panipat(Haryana) branch concerned person Mr. Ravi is also not at all responding to our calls or msgs. I am very much dissapointed frm your courier service. one more parcel of mine Z03507447 which was booked on 18th october 2016 has also not reached its destination cuttack yet n it cannot b tracked even. I am suffering a loss of Rs.2500 due to this negligence of your staff.
I request you to plz look into the matter and solve my problem