DTDC DOCKET NO B[protected] booked by me on 19th Sept 2023. The copy of the consignment note is attached.
This consignment was booked at an Agent at BK Circle Kothanur Dinne road Bangalore 560076 and was to be delivered at Chamarajpet with Bangalore 560018. Provided clear address of consignee with phone number on the package. In DTDC on line tracking tool this consignment was stated as Delivered on 21st Sept, but when checked with consignee, he stated not delivered. Then i tried to check with the available customer service number [protected]. No one attended this number except the recorded messages. There was a option at the end to request for call back. I did this several times but there was no call back from DTDC. Finally on 23rd i could get through the call and the service agent was stated this was delivered on 21st giving a phone no of the receiver. this number was different from that i stated on the packet. The service agent was so arrogant and asked me to contact the number if i want to trace the packet or else i can do what ever i want! This was a horrible experience with DTDC, i request to help to traceback the package and also refund me the amount as DTDC failed deliver in time and none the less poor customer support
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