DTDC Courier & Cargo — Shipment not delivered

Address:Bhilai

My shipment booked on 19/08/2020 from Visakhapatnam to Bhilai (CG state) with AWB number D59775820. Shipment is not delivered even after Passing 40+days. There is no tracking update available on DTDC website after 20/08/2020 .
I have sent various emails, and contacted customer care over phone. There is no reply received for my mails. Customer care has only one stereophonic reply every time i called them, they are giving false promises that your complaint will be resolved in 24hrs.
I vexed with the behaviour of customer care.
Please do the needful
Was this information helpful?
No (0)
Yes (0)
DTDC Courier & Cargo customer support has been notified about the posted complaint.
Complaint comments 

Comments

DTDC has updated status as 'Delivered' without actually delivering the parcel on 03/10/2020.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    DTDC Courier & Cargo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    11614
    Pending
    0
    Resolved
    1310
    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
    DTDC Courier & Cargo Address
    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
    View all DTDC Courier & Cargo contact information