DTDC Courier & Cargo — Shipment redirected (LAST MILE MISROUTE -OTR) | |||
I have a parcel ( M[protected] coming from MUMBAI to AHMEDABAD. I checked the status and saw the package has reached AHMEDABAD but why does it show MISROUTE. I person from your end called me and asked my complete address and I told him so. It's been 3 days since then and I haven't got any update. The package is very important to me. VERY DISSATISFIED WITH THE SERVICE. PLEASE UPDATE ME ABOUT THE STATUS. I NEED MY PARCEL' My Phone number: [protected] Was this information helpful? | |||
DTDC Courier & Cargo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
My parcel with tracking no.X34089247 has not been delivered yet. It was supposed to be delivered within 24-48 hrs.I checked the status and saw the package has reached Bengaluru but why does it show MISROUTE. 1 person from your end called me and asked my complete address and I told him so. Still I didn't receive the parcel and received a message saying it couldn't be delivered, will be reattempted last mile misroute. Very disappointing and pathetic service. I need my parcel. Provide me with an answer.
Reply
I was supposed to get my parcel on 22 but it is still showing misroute for 4 days now after 4 attempts when they have just called me once. I am very disappointed as i need the parcel early but literally no response from their site
11%
Complaints
11614
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047