DTDC Courier & Cargo — Shipment undelivered

Consignment Number : K36155656
In tracking details, the consignment is said to be undelivered due to wrong/incomplete address or wrong CIR, but the address given is absolutely fine as all other cooriers are delivered regularly without any trouble. The primary and alternate contact numbers mentioned on the consignment is also working, but noone from DTDC ever contacted on any of the given numbers.
My consignment contains important documents, please look into this and arrange the delivery at earliest.
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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