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DTDC Courier & Cargo

DTDC Courier & Cargo — Undelivered parcel and no response

Address:Mumbai

We sent one courier having shipment no M01727341 on 10.10.2020. The status on poartal is showing as delivered but there are no details of receiver. As the parcel has not reached the receiver we lodged complaint on DTDC portal and tried calling dtdc customer care. They accepted the complaint and asked for 2 days time for solution. And even after 5 days there is no support and now they not even answering calls. Dont know what to do. My parcel has some important documents.
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    DTDC Courier & Cargo Phone
    +91 80 2536 5032 [Customer Care]
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    DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
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